FAQ

FAQ (Frequently Asked Questions)

1. What types of fireplaces are suitable for homes in the Phoenix, AZ area?

At The Fire Place by Magic Touch, we offer a range of fireplaces that are ideal for Phoenix’s climate. Gas fireplaces and gas log sets provide the charm of a traditional fire without the need for wood, while electric fireplaces are highly versatile, less-expensive to install, and can go-nearly anywhere. Our experts can help you find the perfect fireplace to match your home’s style, heating needs and wish-list of features.

Best of all, you’ll no longer have to worry about Arizona’s many ‘no-burn-day’ laws since they do not apply to gas or electric fireplaces!

2. How often should I have my gas fireplace serviced?

We recommend scheduling a professional inspection and service for your gas fireplace with The Fire Place by Magic Touch at least once a year. Our team ensures your fireplace operates safely and efficiently, addressing potential issues like gas leaks or worn components before they become problems.

3. What is creosote, and why is it a concern for wood-burning fireplaces?

Creosote is a byproduct of burning wood that builds up inside your chimney and is highly flammable. Regular cleanings by a chimney sweep service can help prevent dangerous creosote buildup, ensuring your fireplace is safe to use all year round. A permanent way to avoid creosote is converting your wood fireplace to gas or electric with an insert.

4. Can I convert my wood-burning fireplace to a gas fireplace, or an electric fireplace?

Yes, converting a wood-burning fireplace to a gas fireplace or electric fireplace is a popular service we offer at The Fire Place by Magic Touch. Whether you choose a gas insert, gas logs, or an electric insert, our skilled team will handle the entire process safely and in compliance with local codes.

5. What are the benefits of installing a gas fireplace in my Phoenix home?

Gas fireplaces installed by The Fire Place by Magic Touch offer convenience, energy efficiency, and the ability to heat your home quickly. They’re low-maintenance, environmentally friendly, and eliminate the need for wood storage, making them perfect for Phoenix-area homes.

6. How can I improve the energy efficiency of my fireplace?

Our experts at The Fire Place by Magic Touch recommend installing glass doors on some fireplaces, upgrading to a high-efficiency fireplace insert, and replacing energy-wasting standing pilot lights (continuous pilot) with an on-demand ignition system. Also, consider an electric fireplace if you are looking for maximum efficiency. Regular maintenance and inspections by our team will also help maximize your fireplace’s efficiency no matter what type it is.

7. What should I do if I smell gas near my fireplace?

If you notice a gas odor near your fireplace, turn off the gas supply, open windows to ventilate the space, and avoid using electrical devices. If the smell of gas is quite strong leave the home immediately taking all children and pets with you. Once safely clear of the home call the fire department immediately. Next, contact The Fire Place by Magic Touch immediately, and we’ll send a certified technician to inspect and resolve the issue permanently.

8. Are there eco-friendly options for fireplaces?

At The Fire Place by Magic Touch, we offer several eco-friendly options, including high-efficiency gas fireplaces and electric fireplaces. These models reduce emissions and energy use compared to traditional wood-burning fireplaces, making them a great choice for environmentally conscious homeowners.

9. How do I choose the right fireplace for my home?

Choosing the right fireplace involves understanding your home’s design, energy source options, and personal preferences. At The Fire Place by Magic Touch, our team can guide you through the process, providing personalized recommendations to ensure you select the perfect fit.

We employ one of the valley’s only NFI (National Fireplace Institute) Certified Hearth Design Specialists. This certification means he’s been tested and demonstrated he has knowledge in all fireplace types, venting, electrical requirements, codes, clearances, and design.

10. What maintenance tasks are essential for gas fireplaces?

Essential maintenance tasks include cleaning, inspecting the burner, ignition, controls, pilot assembly, firebox, venting, dampers, etc., Checking for gas leaks, and ensuring proper ventilation is also essential. The professionals at The Fire Place by Magic Touch can handle these tasks during your annual service appointment, ensuring your fireplace runs safely and efficiently.

11. What are the benefits of installing an electric fireplace in my Phoenix home?

Electric fireplaces offer numerous advantages, including energy efficiency, ease of installation, and the ability to enjoy a fire without heat—ideal for warmer climates like Phoenix. They also require minimal maintenance compared to traditional wood-burning fireplaces.

12. Can I convert my existing wood-burning fireplace to an electric one?

Yes, converting a wood-burning fireplace to an electric insert is a popular option. This upgrade improves efficiency, simplifies maintenance, and allows for year-round use with or without heat.

13. What styles of electric fireplaces are available?

Electric fireplaces come in various styles, including linear models that offer a modern, sleek look, and traditional designs that mimic the appearance of a classic wood-burning fireplace. At The Fire Place by Magic Touch, we offer a wide selection to match your home’s décor.

14. How do electric fireplaces compare to gas fireplaces in terms of energy efficiency?

Electric fireplaces are highly energy-efficient, as they convert all the electricity they use into heat without any loss through venting. They also allow you to enjoy the ambiance of a fire without producing heat, offering flexibility in warmer climates.

15. Are electric fireplaces safe to use around children and pets?

Yes, electric fireplaces are generally safe for households with children and pets. They remain cool to the touch, reducing the risk of burns, and do not produce harmful emissions or fumes.

16. Do electric fireplaces require a chimney or venting?

No, electric fireplaces do not require a chimney or any venting, making them versatile and easy to install in various locations within your home.

17. Can I install a TV above my electric fireplace?

Many electric fireplaces are designed to allow for the safe installation of a TV above them, as they emit less heat compared to traditional fireplaces. However, it’s essential to follow the manufacturer’s guidelines and consult with professionals to ensure proper clearance and safety.

18. How realistic are the flame effects in electric fireplaces?

Modern electric fireplaces utilize advanced technologies to create realistic flame effects, with options to adjust flame color, brightness, and pattern. Some virtual electric fireplace models, like the Modern Flames Orion Traditional, feature Heliovision™ Flame Technology for a stunning, life-like appearance.

19. What maintenance is required for electric fireplaces?

Electric fireplaces require minimal maintenance. Regular dusting and occasional cleaning of the glass front are typically sufficient to keep them looking and operating efficiently.

20. Can electric fireplaces be used as a primary heating source?

While electric fireplaces provide supplemental heat and can warm specific areas, they are generally not intended to serve as the primary heating source for an entire home. They are best used to add ambiance and additional warmth to specific rooms.

21. What are gas log sets, and how do they work?

Gas log sets are artificial logs designed to replicate the appearance of real wood in gas fireplaces. They operate by channeling gas through a burner beneath the logs, producing flames that mimic a traditional wood-burning fire. This setup offers the aesthetic appeal of a wood fire with the convenience and efficiency of gas.

22. What types of gas log sets are available at The Fire Place by Magic Touch?

At The Fire Place by Magic Touch, we offer a diverse selection of gas log sets to suit various styles and preferences. Our collection includes classic oak, charred oak, and white birch gas logs, among others. These options cater to both traditional and contemporary fireplace designs, allowing you to choose the perfect match for your home’s décor.

23. Can I upgrade my existing gas fireplace with a new log set?

Absolutely! Upgrading your gas fireplace with a new log set can transform its appearance and enhance its performance. Our team can assist you in selecting a log set that complements your existing fireplace and meets your aesthetic preferences. We also offer installation services to ensure a seamless upgrade.

24. What are the benefits of adding glowing embers to my gas fireplace?

Incorporating glowing embers into your gas fireplace enhances its realism by simulating the appearance of burning coals. This addition creates a warm, inviting glow, making the fireplace look more like a traditional wood-burning hearth. It’s a simple yet effective way to elevate the ambiance of your space.

25. How do I maintain and clean my gas log set?

Regular maintenance of your gas log set ensures safe and efficient operation. It’s important to keep the burner ports clean and ensure the logs are correctly positioned, as improper placement can affect performance and safety. We recommend scheduling annual inspections and cleanings with our professional technicians to keep your fireplace in optimal condition.

26. Can I convert my wood-burning fireplace to a gas log set?

Yes, converting a wood-burning fireplace to a gas log set is a popular option that offers increased convenience and efficiency. Our experienced technicians can assess your existing fireplace and provide a customized solution that fits your needs, ensuring a safe and professional installation.

27. What are the advantages of using gas logs over traditional wood?

Gas logs provide several benefits over traditional wood-burning fireplaces, including:

• Convenience: Instant ignition and extinguishing without the need for wood chopping or storage.
• Cleanliness: Reduced soot and ash production, leading to less maintenance.
• Environmental Impact: Lower emissions compared to burning wood, contributing to better indoor and outdoor air quality.

28. Are there modern design options for gas log fireplaces?

Yes, for homeowners seeking a contemporary look, we offer alternatives such as fire glass, stainless steel burner pans, and other modern media. These options provide a sleek, modern aesthetic, allowing you to customize your fireplace to match your interior design preferences.

29. How can I control my gas fireplace more conveniently?

Upgrading your gas fireplace with a remote-control system enhances convenience and safety. We offer various remote-control options, including on/off switches, adjustable flame height controls, and even smartphone app integrations. Our technicians can install these systems to provide you with easy and flexible control over your fireplace.

30. What should I do if my gas fireplace won’t stay lit?

If your gas fireplace fails to stay lit, it could be due to issues such as a faulty thermocouple, incorrect gas pressure, or clogged burner ports. It’s essential to have a professional technician diagnose and address the problem to ensure safety and proper operation. Our team at The Fire Place by Magic Touch is equipped to handle such issues efficiently.